Frequently Asked Questions
Everything you need to know about our gourmet selections and delivery.
How do you ensure the freshness of perishable items during transit?
We use specialized temperature-controlled packaging and eco-friendly insulated liners combined with gel ice packs to ensure your gourmet products arrive in peak condition.
What are your shipping rates and delivery timelines?
Standard shipping takes 3-5 business days. We also offer express overnight shipping for orders placed before 2 PM EST. Shipping costs are calculated at checkout based on your location and order weight.
Can I return food products if I change my mind?
Due to health and safety regulations, we cannot accept returns on perishable food items. However, if your order arrives damaged or incorrect, please contact us within 24 hours for a full refund or replacement.
Do you offer options for specific dietary requirements?
Yes, Sense of Taste provides a curated selection of gluten-free, vegan, and organic products. You can use our website filters to browse items by specific dietary preferences.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Do you offer corporate gifting or bulk discounts?
Absolutely. We specialize in bespoke corporate gift hampers. For bulk orders or customized business gifting, please reach out to our concierge team through the 'Contact Us' page.