Returns & Exchanges | Sense of Taste

At Sense of Taste, we strive for perfection in every bite, but we understand that sometimes things don't go as planned. If your gourmet products arrive damaged or do not meet our quality standards, we are committed to making it right through a swift replacement or refund process.

Return Process

1.
Contact Support
Email our concierge team within 48 hours of delivery with your order number and details regarding the issue.
2.
Provide Documentation
Attach clear photographs of the product and packaging to help our quality control team assess the damage or defect.
3.
Verification Review
Our culinary experts will review your claim within 24 hours to ensure it meets our freshness and safety return criteria.
4.
Resolution Selection
Once approved, choose between an immediate redelivery of your items at no extra cost or a full refund to your original payment method.